Session timeout refers to the amount of time a user can remain logged into an application before being automatically signed out. The timeout is not dependent on user activity, meaning the user will be logged out once the configured time limit is reached, regardless of whether they are actively using Forma. This security feature helps reduce the risk of unauthorized access if a session is left open.
By default, the session timeout is set to 8 hours for both the Forma Member Portal and the Forma Admin Portal. Companies may have different policies on how long sessions should remain active. You can update these settings directly in Forma Admin to meet your organization’s needs.
How to Update Session Timeout Settings
- Log in to your Forma Admin account.
- Navigate to Settings.
- Click Advanced in the top menu.
- Scroll to Session Timeout Settings.
- Click the edit icon next to either:
- Member Portal Session Timeout
- Admin Portal Session Timeout
- Enter your desired Value.
- If applicable, update the Time Unit (options: Days, Hours, Minutes, Seconds).
- Click Save to apply your changes. These changes will take effect immediately for new login sessions.